Visa Small Ticket Transaction Service

• Taxis
• Fast food restaurants
• Newsstands
• Car washes
• Cinemas
• Dry cleaners
• Restaurants
• Parking lots
• Convenience stores
• Video rental stores

Can cardholders choose not to use it for purchases below $35?

Will the merchant need to provide a receipt?

Will cardholders lose their normal Visa card protection and be exposed to increased risk?

Changes to available payment options at Safeway/Woolworths stores

Please note a recent media announcement from Woolworths advised that from April 15, all customers using a Visa debit card will be required to select the ‘Savings’ button.
Your Visa debit card is the card that accesses your Multipack savings or Overdraft and has the word DEBIT printed on the card - you may be using your own funds or your overdraft. We understand that Woolworths will, from April 15, require all VISA DEBIT card holders to press ‘Savings’ and enter their PIN - pressing ‘Credit’ (with either PIN or a signature) will no longer be available for use with a debit card.

Important Note : If you are using your PC Silver or Gold credit card you will notice no change, selecting the ‘Credit’ payment option will still be available to credit card users.

If you are accessing your PC Line of Credit via your PC Visa debit card (pressing cheque) again you will notice no change.
If you currently shop regularly at Woolworths’ stores then provided you know your PIN you should not be inconvenienced, the transaction will be processed from your account in the usual way. You will need to be mindful that when ‘Savings’ is pressed, the transaction becomes an EFTPoS transaction and as a Police Credit debit card user, you have 20 fee free EFTPoS transactions each month. Pressing the ‘Credit’ button provides you with unlimited fee free transactions. See 'How to bank fee free' brochure for more information about your transaction limits.
To minimise the impact of this change on how you do your day-to-day banking we suggest the following:

• Continue to use the ‘Credit’ button at all stores not owned by Woolworths - see list of Woolworths owned stores below
• When getting cash out at retailers, press ‘Savings’ as you do now - you will notice no change
• Consider applying for a Police Credit credit card (PC Silver credit card has no annual fee), and pay the balance in full each month.

• Safeway/Woolworths
• Safeway/Woolworths Petrol
• Big W
• Caltex
• Safeway Liquor
• Dan Murphy
• BWS
• Dick Smith
• Tandy
• Thomas Dux

Assisting Members with Financial Hardship

Recent media reports have focused on steps that people can take to deal with financial problems in the current economic climate.

At Police Credit, we have always had systems in place to assist members who may be experiencing financial hardship, providing practical assistance where appropriate.

Our lending practices reflect our responsible approach to member loans. When determining your borrowing capacity, we take into account your ability to repay the loan. If unforeseen events occur, we will work with you and assess how we can best assist you and your family, based on your circumstances and ability to meet your obligations.

If you are currently experiencing financial difficulties or would like some practical assistance with budgeting, please call Member Response on 13 63 73 or call into your nearest branch.
 

Securing your Future

Police Credit is committed to ensuring the security of members' money. Like the major banks, Police Credit is regulated by Australian Prudential Regulation Authority (APRA). Our prudent financial management means that we represent a safe haven for our members. Our credit quality is exceptional and we have no exposure to sub prime debt or to investments overseas. Police Credit is prudently managed at all times and is well capitalized, liquid and profitable.

Police Credit members are our priority with our key responsibility being to help our members to achieve a more secure financial future.

What is the new Government deposit guarantee?

- The Prime Minister announced on 12 October 2008 a new scheme to guarantee all deposits held in credits unions, building societies and banks in Australia.

- The new Scheme ensures that depositors with Australian credit unions, banks, and building societies will be guaranteed repayment of their funds in the extremely unlikely event that any banking institution faces stress.

- There is no cap on the guarantee. However, after 28 November 2008, financial institutions will have to pay a fee to guarantee deposits in excess of $1 million.

- The scheme is a response to the global economic conditions currently being experienced in global financial markets, and is an extra confidence measure for the already strong Australian banking system.

- The Government guarantee will apply without any caps for at least three years.

How does this affect credit unions and building societies?

- Australian credit unions and mutual building societies are safe and secure. The same measures of protections and laws that apply to the banks also apply in full to credit unions and mutual building societies.

- The new Government deposit guarantee applies in exactly the same way to deposits with credit unions, banks and building societies – all are fully covered by the backing of the Australian Government.

- Savings with a credit union or mutual building society are now backed not only by our strong performance and member-focus, but also by a Government guarantee.

Strict Australian regulation protects your deposits.

- Credit unions and building societies meet the same strict, legally-enforceable standards as banks, under the Banking Act and strict oversight by the Australian Prudential Regulation Authority (APRA).

- The Australian prudential regulatory regime is designed to ensure that depositors do not lose money. APRA’s strict rules on safety and capital continue to apply to all banks, building societies and credit unions to the same high standards.

Credit unions and mutual building societies – a safe haven

- As mutuals, we are owned by our members. Our focus is on your interests, and we are conservative and careful managers of our members’ money.

- Credit unions and mutual building societies have the highest level of capital in the banking system: 16.5% on average for credit unions and 14.5% for building societies, compared to the already high 10.6% of banks.

- We fund more than 80% of our lending from household deposits, and therefore have very little exposure to the uncertain wholesale markets.

- Collectively, credit unions and mutual building societies have combined assets over $65 billion, and more than four and a half million members nation-wide.

- This demonstrates our scale and strength in the Australian banking system, and our focus on conservative, prudent management of our members’ money.

For more information, please see the following relevant articles:

> Credit unions and mutual building societies: Growing from Strength to Strength

> Credit Unions, Building Societies have no exposure to toxic US loans

If you have any questions or require any further information, please call Member Response on 13 63 73.